Welcome to Fleurclay! By accessing or using our website at www.fleurclay.com, you agree to be bound by these terms and conditions and our privacy policy. Please read them carefully.

Privacy

We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of Fleurclay and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any part of our website without our prior written consent.

Trademarks

“Fleurclay” and our associated logos are registered trademarks of Fleurclay. You may not use our trademarks without our express written permission.

Product Information

We strive to provide accurate information about our handmade polymer clay products. However, we do not warrant that the product descriptions, colors, or other information are accurate, complete, reliable, current, or error-free.

Pricing and Availability

All prices and product availability are subject to change without notice. We reserve the right to discontinue or modify any product or service at any time.

Ordering and Payment

By placing an order, you represent that all information provided is accurate and that you are authorized to use the payment method selected. We accept various payment methods as indicated on our website.

Shipping and Delivery

We ship our products internationally from our location in Saigon, Vietnam. Shipping times may vary depending on your location and the chosen shipping method. We are not responsible for delays caused by customs clearance or other factors beyond our control.

Returns and Refunds

We stand behind the quality of our products. If you are not satisfied with your purchase, please refer to our returns and refunds policy for more information.

Limitation of Liability

Fleurclay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Vietnam. Any disputes shall be resolved in the courts of Vietnam.

Modifications

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website and services constitutes your acceptance of any such modifications.

If you have any questions or concerns regarding these terms and conditions, please contact us at contact@fleurclay.com.