Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. For more information, please visit our shipping information page.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange the item within 15 days of receipt. Please visit our returns and exchanges page for more information on our policies and procedures.

Yes, all of our products are handmade with love and care by our talented artisans. Each piece is unique and may vary slightly in color, shape, or texture, adding to its charm and individuality.

To ensure the longevity of your polymer clay accessories, we recommend storing them in a cool, dry place away from direct sunlight. Avoid exposure to water or harsh chemicals, as this may damage the clay or its finish. Gently wipe clean with a soft, damp cloth if needed.

We're here to help! You can reach our customer support team by emailing us at contact@fleurclay.com, or by filling out the contact form on our website contact. We respond to all inquiries within 1-2 business days.